SUPPORT

BEFORE YOU WRITE

The questions on the home page cover what the game is, which devices it runs on, how the difficulty ramps, and what it does with your data. If your question is one of those, the answer is already there and you'll get it faster.

WHAT TO INCLUDE

The more of this you send, the fewer rounds of back-and-forth it takes:

• Which device — iPhone, Apple Watch, or both
• The iOS or watchOS version you're on
• What you did, what happened, and what you expected instead
• Whether it happens every time or only sometimes
• A screenshot or screen recording, if the problem is something you can see

SCORES AND GAME CENTER

High scores, streaks, achievements, and settings are stored on your device, so deleting the app deletes them and there is no copy on our side to restore from. Game Center leaderboards and achievements are handled by Apple; if a score won't submit or a leaderboard looks wrong, check that you're signed in to Game Center, then write in and we'll work out which side it's on.

YOUR EMAIL

Whatever you send is used to answer you and nothing else. It isn't added to a mailing list, forwarded, or sold, which is the same deal as the rest of the game — see the privacy policy.